Security service

Security Services

Samsic UK supports organisations with structured security services designed to reduce risk, strengthen resilience, and provide greater visibility across your sites.

Our approach combines trained security personnel, operational insight, and technology-supported reporting to help organisations maintain safe, well-managed environments with confidence.

We support businesses by helping to:

✔ Reduce security risks across sites
✔ Improve visibility of incidents and activity
✔ Maintain a professional front-of-house presence
✔ Support business continuity and operational resilience
✔ Provide trained, reliable security personnel
✔ Tailor security provision around site-specific risks

Each security solution is built around your environment, risk profile, operating hours, and wider business requirements, helping you maintain safer, more controlled, and consistently managed sites.

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Our Clients

 
































What Our Customers Say

  • We have 33 bedspaces in Coalville, which are not staffed at night time or the weekend, and therefore to keep our residents and the building safe, we have regular checks and cover by the team at Samsic. This involves health and safety checks daily on the buildings and the reporting of any issues to the team here at Durban House If there are any incidents with our residents, this could be ASB or safeguarding concerns. This runs really smoothly and Samsic are also quick to assist in any emergency situations which we may need, and are always willing to help. We have had a few safeguarding incidents at the schemes and Samsic have been quick to act and got the relevant services needed, and reported back to ourselves. For one particular safeguarding incident the guard was recognised for this quick response to the situation. We are extremely happy with the service Samsic provide and if any issues are flagged up Andi Hayes will look into them ASAP and will feedback to myself to ensure these are dealt with quickly and efficiently.
    EMH
    Julia Wootton, Project Leader
    Durban House EMH Homes

    • Explore Samsic UK Security Services

    Learn more about our security capabilities, operational approach, trained personnel, and technology-supported reporting before making an enquiry.

    Fill out the form to download the brochure

    Security services we offer

    Our Services

    Our private security services and solutions are designed to create happy, healthy, and secure workspaces where people feel safe. Choosing the right security company will help you to create a protective environment where your employees, customers, contractors, and visitors can work freely with the knowledge that business continuity is being safeguarded and your brand is protected. As a leading security company, Samsic UK offer a wide range of security solutions.

    Our commercial security solutions include:

    Static Guarding

    Everyone has the right to feel safe in their place of work, and our on-site private security teams can be deployed at strategic points throughout your premises to protect your people and assets.

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    Mobile Patrolling

    If private security personnel at a fixed location aren’t suitable for your property, our mobile security solutions can provide a cost-effective alternative to move around your property and identify risks or threats. Services provided by our security company range from liveried security patrols, alarm response, loan worker support, locking, unlocking, void property inspections, and contributing to supporting business continuity.

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    Key Holding

    As a reputable security company, our key holding services are delivered in compliance with BS 7984 to ensure a rapid response to any incident or alarm activation on your premises. Our highly trained and professional alarm response officers are screened in accordance with BS 7858 and will deal with any incident and manage the end-to-end process, performing external and internal checks to ensure your premises remain secure. Our dedicated keyholding teams will hold the keys to your premises and respond to emergencies out of hours, so you don’t have to.

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    Alarm Response

    If an alarm was to activate on your premises, our Control and Command Centre would dispatch a local Alarm Response officer to attend your premise. Using GPS devices, vehicle tracking and real-time reporting tools, our security company can capture all relevant information in chronological order which is sent to you at the point of delivery as a complete audit trail.

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    Void Property Management and Inspection

    To comply with the insurance requirements of void properties, our mobile security response teams will deliver a bespoke security solution to ensure your building remains in the best possible condition for either reoccupation or disposal. Comprehensive risk assessments are compiled to account for the risks associated with these types of buildings, ensuring security solutions are implemented appropriately and safely.

    Security Systems

    Through years of expertise and a commitment to only specify the most appropriate risk solution for your business, our security company teams will design, specify, install, maintain, and monitor security solutions which increase resilience and reduce risks.

    Risk Management

    Our specialist service solutions are delivered by trained professionals whose intelligence service background can identify, monitor, and manage potential risks in order to minimise the negative impact they may have on your business. Our services include Threat Assessments, Regular Risk Monitoring, Domain Name Monitoring, Site or Lead Takedown, Arbitration, Secure Chain of Custody & Evidence Handling, Investigation Management, Country Market Surveys, Intelligence Profiling, Dark Web Monitoring, Covert Engagement, Evidential Test Purchasing, Surveillance, Intelligence Analysis and Cyber Security Assessments.

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    Retail Security

    Our retail security solutions provide a protective environment to shopping centres, supermarkets, fashion chains and department stores. Our security company team are highly trained and committed in providing a safe, secure, welcoming environment and outstanding customer service, making Samsic UK a leading retail security provider.

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    Business & Leisure Park Security

    Our security company offers a range of blended security solutions to work across large, complex areas, including mobile patrolling and drones.

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    Corporate Security

    Our security company teams invest heavily in building a deep understanding of your business needs and expectations. This enables us to create bespoke private security solutions, facilitating a wide variety of activities to protect your building, assets, and employees.

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    Frequently Asked Questions

    • Switching security providers typically means a formal TUPE transfer of existing staff, so your sites are rarely left uncovered during the changeover. At Samsic, transferring officers are brought into our in-house structure — not managed through a third party — with the same site-specific KPIs, escalation routes, and reporting standards applied from day one. You gain visibility and accountability that may not have existed under your previous contract, without disruption to day-to-day coverage.

    • Consistency comes from delivering every contract in-house, with no subcontractor gaps, across the UK&I. Site performance is tracked through structured, time-stamped audits rather than relying on manual spot-checks, giving you the same standard of oversight whether you have one site or several hundred. Dedicated account management and a rapid escalation model mean issues are identified and resolved before they affect service continuity.

    • Mobilisation timelines depend on site complexity and transfer requirements, but every new contract follows a structured onboarding process, from TUPE and compliance checks through to KPI setup and go-live, managed by a dedicated account team from day one.

    Request A Quote

    Tell us about your security requirements and one of our specialists will be in touch within 24 hours to discuss your sites, priorities, and next steps.

    Other Services we offer

    Our Technologies

    As an experienced, international security company, our expertise enables us to evaluate, design, implement and monitor the most appropriate security solutions for your needs. Whether that’s static guarding, mobile patrols, key holding, security systems or events. Through a deep understanding of your business and the risks you face we are ideally positioned to specify and design electronic systems alongside guarding to provide a service that is affordable, adaptable, and deliverable. Our private security systems are installed and maintained by our dedicated, highly trained, and skilled service partners to NSI NACOSS Gold standards.

    Our best-in-class security technology, expertise and experience give you access to a wide range of security solutions to suit your needs.

    Technology That Improves Security Visibility

    Samsic uses technology-supported security tools to help improve access control, accountability, and reporting across your site.

    Sentrikey

    Sentrikey provides secure key storage and controlled building access using smartphone technology.

    It helps organisations:

    ✔ Reduce the risk of lost keys
    ✔ Track when keys are removed and returned
    ✔ Provide temporary one-time access when needed
    ✔ Improve visibility of building access
    ✔ Reduce the need for physical key handovers
    ✔ Support safer, more controlled site access

    Sentrikey includes an external key box and smartphone app, giving approved operatives secure access while providing clear date and time records through an intelligent data dashboard.

    Geofencing

    SamTech geofencing helps improve accountability by tracking security operative movement across defined site areas.

    It helps organisations:

    ✔ Confirm when operatives enter and leave site boundaries
    ✔ Track patrol routes through checkpoints
    ✔ Receive real-time incident and alarm reports
    ✔ Improve visibility of security activity
    ✔ Monitor operative response and movement
    ✔ Support clearer reporting for clients

    This gives your team greater confidence that security activity is being carried out as agreed, with clearer visibility across your site.

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    Technology That Supports Safer, More Controlled Sites

    Samsic uses remote monitoring and tracking technology to help improve visibility, protect assets, and support faster responses to security risks.

    Asset Tracking

    Our asset tracking solutions help monitor the movement of vehicles, personnel, and high-value assets in real time.

    They help organisations:

    ✔ Track movement from dispatch to destination
    ✔ Improve visibility of high-value assets
    ✔ Support chain of custody reporting
    ✔ Reduce risk of loss or unauthorised movement
    ✔ Monitor vehicles and personnel remotely
    ✔ Protect asset tracking integrity with tamper protection

    This gives your team greater confidence that key assets are being monitored, managed, and protected throughout their journey.

    Intruder Detection

    Our remote intruder detection systems help monitor buildings and key areas without requiring security personnel to be on-site at all times.

    They help organisations:

    ✔ Detect potential security breaches quickly
    ✔ Monitor whole buildings or specific areas remotely
    ✔ Support immediate response processes
    ✔ Provide internal and perimeter detection
    ✔ Use visible cameras, alerts, and deterrent systems
    ✔ Reduce reliance on constant on-site guarding

    This helps organisations maintain stronger site protection, faster incident awareness, and greater operational visibility.

    Technology That Improves Access, Control & Reporting

    Samsic uses access control and security management technology to help organisations manage building access, improve visibility, and strengthen officer accountability.

    Access Control

    Our access control systems help manage how people enter, move around, and leave your buildings.

    They help organisations:

    ✔ Control access for employees, visitors, and contractors
    ✔ Restrict access to specific areas at specific times
    ✔ Improve building flow and site safety
    ✔ Support compliance with internal access procedures
    ✔ Authenticate users remotely where needed
    ✔ Improve sign-in and sign-out efficiency

    This gives your team greater control over who is on site, where they can access, and how movement is managed across the building.

    Samsic Dispatch

    Samsic Dispatch supports real-time mobile patrol management, location visibility, and communication with security officers in the field.

    It helps organisations:

    ✔ Dispatch mobile patrols in real time
    ✔ Improve visibility of officer locations
    ✔ Support faster communication with field teams
    ✔ Strengthen response coordination
    ✔ Manage patrol activity more efficiently

    Trackforce

    Trackforce helps improve officer accountability, incident reporting, and security performance visibility.

    It helps organisations:

    ✔ Track guard tours and patrol activity
    ✔ Manage visitor activity and incident reports
    ✔ Improve officer accountability
    ✔ Identify security vulnerabilities
    ✔ Support actionable reporting
    ✔ Improve the efficiency of security operations

    Together, these technologies help organisations maintain safer, more controlled, and better-managed sites.

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    Technical Innovation at our core

    We are constantly seeking new ways to improve and advance our business security solutions.
    Some of our most recent advancements include drone surveillance and LEAN patrolling.

    An Adaptable Approach

    All incidents, occurrences and events are monitored using the Trackforce incident and occurrence module. This data is then fed into the system’s algorithm, allowing it to identify patterns and predict future risks.

    Based on these risk patterns and predictive security requirements, our security company can adapt our approach, patrolling routes and resources.

    Drone Surveillance

    Drones have the potential to monitor wide areas and identify possible security risks before they arise, allowing your security company to monitor any large outdoor premises easily and effectively.

    LEAN Patrolling

    Using our Trackforce patrol monitoring platform we are able to create the optimal patrolling route through any configuration of estate. This ensures that every aspect of our patrolling adds value to the security of the site. It also eliminates unproductive time, and releases that resource back into the core service as a non-cashable saving.

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    Place Your Trust In Us

    Our security company is a principal member of the British Security Industry Association, and we currently hold SIA Approved Contractor Scheme (ACS) status for the provision of Security Guarding and Key Holding services.

    We are also RoSPA Gold Award holders for our security solutions, in recognition of our commitment to accident and ill health prevention as well as our health and safety management systems.

         

    Regent Office Care Limited t/a Samsic UK currently holds SIA Approved Contractor Scheme (ACS) status for the provision of Security Guarding and Key Holding

    Samsic Services | Cleaning & Security

    Our People

    Our Employee Investment culture and commitment to LEAN methodology creates extensively trained and operationally efficient personnel who possess the knowledge and confidence to deliver solutions in the best possible way.

    By recruiting highly talented people and a learning management system designed to unlock their potential we can create security teams to protect your property, people, assets, and brand. Our security personnel are trained to BSIA standards and diligently deliver a reassuring presence with the demeanour and assertiveness when threats are identified.

    Meet Our Team

     

    Our Core Values

    Responsibility

    Being responsible in business means conducting our activities sustainably, with respect and consideration for the environment and the world around us. We are committed to reducing our carbon footprint and promoting wellbeing by providing clean, safe, happy, and healthy workspaces whilst contributing to regional economic and cultural development.

    Integrity

    Integrity is an adherence to strong moral principles. Samsic UK is uncompromising in its commitment to honesty, transparency, and acting in a fair and ethical way at all levels. We treat our colleagues and clients with dignity and respect, and always stay true to our word.

    Creativity

    Samsic UK is driven to find new and imaginative ways of working and turn them in to reality. The creative spirit that inspires our search for innovative solutions is what enables us to facilitate growth, improve productivity, and expand the capacity and imagination of our employees, customers, and stakeholders.

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    We are committed to continually drive efficiencies

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    We apply governance in all areas of the business and implement lean methodology