Planet & People

Yes. Samsic UK achieved Scope 1 and 2 carbon neutrality for 2025 through a combination of operational reductions, including fleet electrification, the removal of mains gas from our London office and the transition to 100% renewable electricity across all UK offices and investment in verified carbon offset projects certified to the Verified Carbon Standard (VCS). We are continuing to expand our Scope 3 reporting and will publish our first full sustainability report and Net Zero strategy in the coming months.

Yes. Samsic UK is a Living Wage Foundation Recognised Service Provider, committed to paying the real Living Wage across our operations. We believe that paying fairly is inseparable from delivering a quality service.

We publish our energy use and carbon emissions annually in compliance with the UK Streamlined Energy and Carbon Reporting (SECR) regulations, which require qualifying organisations to disclose their energy consumption and associated greenhouse gas emissions. Our first full sustainability report, covering our broader ESG performance and Net Zero strategy, will be published in the coming months.

Yes. We work with clients across a range of sectors to support their sustainability commitments from providing data on the carbon impact of cleaning operations at site level, to supporting WELL Building Standard certification, to ensuring our products and processes align with client environmental policies. Speak to our team to discuss how we can support your specific goals.

Our key accreditations include ISO 14001:2015 for Environmental Management, ISO 9001:2015 for Quality Management, ISO 45001:2015 for Occupational Health and Safety, BICSc Accredited Training membership and Disability Confident Committed Employer status. We are also a member of the Supply Chain Sustainability School and part of the Samsic Group, which has been a UN Global Compact signatory since 2005.

Yes. 92% of the cleaning consumables used across our national cleaning operations are classified as sustainable. We actively review our product range against environmental standards and work with our supply chain to increase that proportion year on year.

Social value is built into how we operate, not treated as a separate programme. We pay the real Living Wage, run 53 live apprenticeships, offer financial wellbeing support through Wagestream, provide Mental Health First Aiders across the business and actively support community initiatives through volunteering. Our colleagues delivered over 364 hours of volunteering in the first half of 2026 alone.

Scope 1 emissions are direct emissions from sources owned or controlled by Samsic UK, primarily our vehicle fleet and gas combustion. Scope 2 emissions are indirect emissions from the electricity we purchase. Achieving Scope 1 and 2 carbon neutrality means we have reduced and offset all emissions within those categories for 2025. Scope 3 covers all other indirect emissions across our value chain including employee commuting, supply chain and purchased goods and services, which account for the largest proportion of our total footprint. We are actively working to improve the accuracy and completeness of our Scope 3 data and will set formal reduction targets once that picture is sufficiently robust.

Our carbon offsets are certified to the Verified Carbon Standard (VCS), administered by Verra one of the most widely recognised and rigorous standards for carbon offset verification globally. Project developers must demonstrate that emissions reductions have occurred as a direct result of the project, with all claims independently audited. When offsets are retired, this is recorded on a public registry, providing full transparency and traceability.

Our environmental management system is certified to ISO 14001:2015 by an independent third-party assessor. It provides a structured framework for identifying, managing and continually improving our environmental performance, covering energy and resource consumption, waste management, regulatory compliance and supplier environmental standards. Annual surveillance audits ensure the system remains effective and up to date.

Strategic suppliers are required to uphold the principles of our ESG Charter, covering human rights and labour standards, health and safety, environmental responsibility and ethical business conduct. We are a member of the Supply Chain Sustainability School, which provides tools and training to help organisations embed sustainability throughout their supply chains. We also conduct due diligence on supplier practices as part of our Modern Slavery Act compliance.

We are developing our capability to provide contract-level carbon data, covering the energy, water and emissions associated with cleaning operations at individual client sites. This is currently in development. Speak to our team to discuss what reporting capability is available for your contract and how we can support your sustainability reporting requirements.

Samsic UK supports clients in achieving and maintaining WELL Building Standard certification through WELL-aligned cleaning protocols, low-VOC and low-hazard product selection, hygiene and water management procedures, waste management planning and documentation to support WELL submissions and audits. Our teams are trained to understand the WELL concepts most influenced by cleaning operations including Air, Water, Materials and Community, and can provide the evidence and operational records clients need for their certification process.

We publish an annual Modern Slavery Statement in compliance with the Modern Slavery Act 2015, covering our assessment of risk across our operations and supply chain and the steps we take to identify, prevent and mitigate modern slavery practices. Our supply chain due diligence process includes Tier 1 supplier mapping across cleaning, security, catering and maintenance. Our Modern Slavery Statement is available on our website.