Case Study

Coty

Coty is a world-leading beauty company, building the cosmetic, fragrance, and styling brands loved by many to create a radically inclusive world of beauty.
Samsic provide manguarding services to protect and support Coty’s busy Bournemouth and Ashford sites. The wider security team is comprised of ten officers, with each specific site team based within a central gatehouse. The core responsibilities of the security function are site access control, deliveries, CCTV, patrolling, and the monitoring of building management systems.

The Benefits

With advancements made to the way strategic management information is shared, risk and resilience decisions are made exponentially faster. Protection of Coty’s people, assets, and reputation is now more secure, especially in moments of high risk.

The operational structure of the security service overall is more efficient since the introduction of Samsic, with transparent reporting giving the client peace of mind. Hours are managed efficiently through the security team, providing a consistent workforce that delivers on expectations.

The Challenge

When Coty’s relationship with their former service providers in Ashford and Bournemouth came to an end, management saw the opportunity to reassess the business’ needs. Coty management wanted to engage with a forward-thinking security provider who possessed the passion and commitment to reduce risk, increase resilience and create a security solution bespoke to Coty.

The Solution

Our team of experienced security professionals undertook a complete review of security operations on-site and designed, implemented, and, executed a proven mobilisation plan. The mobilisation plan ensured a value-adding security solution was embedded from day one.

Emphasis was placed on delivering an Employee Engagement model designed to energise the existing security team, which encouraged them to go the extra mile and delight our newly acquired client.

Within three weeks our team had embedded a paperless security solution, designed to automate all strategic management information, providing key stakeholders with real-time information so that risk and resilience decisions could be made quickly. With real-time information, businesses, people, assets and reputation remain adequately protected at all times.

Samsic consistently acts as a strong partner with Coty, with genuine care for the success of the sites and for all employees who work on our sites.  They always step up to forefront and consistently deliver with unwavering dedication and support for the whole Coty site. Your excellent ownership always stands out.
Facilities Manager
Coty Bournemouth