Our Values

Our values are core to who we are and how we operate. They’re not just words to us; our values are the pillars around which we have organised our workforce and the way we do business.

We treat our colleagues with respect and integrity, prioritising their wellbeing, and we take our responsibility to our people and our community seriously.

We innovate and search for solutions that will complement our services and benefit our clients.

We are committed to working ethically and have developed a robust Corporate Social Responsibility programme.

We go above and beyond to deliver quality every time. 

Integrity

We are honest, open, ethical and fair. We always adhere to our word for our customers and our own people.

 

For us, every new contract is an opportunity to build a lasting relationship with our clients. We listen to what you really need, and deliver bespoke solutions that fit your requirements.

 

We are always true to our word. If we say we’ll do something, we’ll get it done. We never make empty promises to our clients, because we know that trust is the foundation of lasting client relationships. We give our clients real-time access to live data for the duration of their contract, through our client portal.

 

We believe that if we focus on people, everything else will follow, so ensuring the wellbeing of our workforce is our top priority. That’s why we became one of the first in our sector to be a living wage employer.

Integrity
Innovation

Innovation

Innovation is the foundation of all we do. We discover and implement innovative solutions, methods and ways of working.

 

Innovation is the driving force of who we are. We innovate and we scour the market for the latest technology and solutions to ensure that we are delivering the highest quality cleaning and security services.

 

We partner with innovative organisations to bring to you products that will improve your hygiene, make your workplace safer, increase staff and customer peace of mind, and reduce your bottom line. 

 

Read more about our innovative products and services here.

Responsibility

We always do the right thing to reduce our environmental impact and our use of the planet’s resources.

 

We believe that it is our responsibility to help build a better, more inclusive and sustainable world. Our sustainable development goals include taking action to combat climate change and participating in building sustainable cities and communities.

 

We are committed to protecting the environment, and we make every effort to reduce our carbon footprint and engage in sustainable business practices. We’re part of the Global Compact, meaning we are in the top 8% of companies worldwide who can demonstrate their corporate and environmental sustainability.

 

We support the ecological aspirations of our customers by providing eco-responsible products and services, improving our methods and equipment, using eco-labelled products and training our employees. By involving our entire chain, we can provide a total green solution.

Responsibility
Quality

Quality

We are experts in our chosen services and sectors. What we do, we do well, delivering consistently excellent customer outcomes.  

 

We are experts in the facilities management space. We know facilities, and we make it our business to get to know your business. In everything we do, we make sure that we are delivering the highest quality customer service. 

 

We consistently deliver excellence for our clients, and we’re proud that our teams go above and beyond on a daily basis.

 

Samsic is nationally acclaimed and accredited by a wide range of professional bodies, including ISO, ROSPA and SIA, putting us amongst the best cleaning and security service providers in the UK.

 

Our accreditations ensure that we achieve best practice across the breadth of our services, in relation to health and safety, training, quality assurance, environmental management and more.