Careers

We currently have a vacancy for a full-time, permanent Account Director within the Security Division to support and build on the company’s success and growth. The purpose of the Account Director is to provide strategic leadership, assurance, and governance for the security services delivered to the Office for National Statistics, under our contractual arrangements with CBRE.

Please send applications with your CV to tc@samsic.uk

You will have:

• Educated to HND level or above (engineering or technical qualification desirable but not essential).
• Demonstrable commitment to continuous personal and professional development.
• Proven management experience at Contract or Account Manager level or above within, or responsible for, Government Agency security environments.
• Experience of wider facilities management service delivery and people development practices (desirable).
• Excellent written and verbal communication skills, with the ability to influence, motivate, and build confidence at all levels.
• High levels of personal integrity, energy, and resilience, with the vision and credibility to act as a role model for customer service excellence.
• Strong analytical and creative problem-solving skills, politically astute, highly organised, and able to prioritise and perform effectively in high-pressure, business-critical environments.

This position involves:

• Providing visible, values-led leadership that consistently delivers service excellence, ensuring all contractual commitments are achieved and progressively exceeded through structured continual improvement.
• Driving the strategic development of the contract by identifying and realising opportunities for growth, innovation, and added value, including expanding service scope, delivering additional projects, improving profitability, and securing successful contract re-tender outcomes.
• Embedding business policies, processes, and governance frameworks across the contract, ensuring they are clearly communicated, understood, and consistently applied in day-to-day operations.
• Championing a strong health, safety, and wellbeing culture, ensuring client and company policies are fully implemented, monitored, and regularly reviewed across all activities, including those delivered by CBRE and subcontract partners.
• Designing and maintaining optimum staffing models that balance cost efficiency with high-quality service delivery, providing resilience to workload fluctuations, incident response, and disaster recovery scenarios.
• Ensuring contracts are resourced with competent, well-trained, and engaged teams, supported by clear role capability frameworks, ongoing competence assessment, and effective succession planning.
• Working collaboratively with operational peers to support business development, share best practice, strengthen teamwork, and contribute to the wider success of the organisation.
• Actively promoting and role-modelling the RISE values and Samsic Pillars, reinforcing a culture of respect, integrity, service excellence, and continuous improvement.

You will have:

• Good IT skills.
• Good numeracy skills.
• Excellent communication skills.
• Good attention to detail.
• Ability to work alone and as part of a team.
• Full, clean driving licence.
• Flexible working hours tailored around the needs of the business.
• Preferably multi-site contract management experience within the cleaning industry.
• BICSc and IOSH qualifications desirable.

This position involves:

• Responsibility for daily operational management of client contract sites, including service delivery personnel, teams, and sub-contractors.
• Travelling throughout the region.
• Following all company procedures and systems.
• Managing payroll and allocation of wages, materials, equipment spend, and budgets.
• Checking and ensuring delivery of a high-quality service.
• Developing opportunities to grow the business.
• Liaising with clients, managers, sales teams, and operational personnel on a regular basis.
• Actively supporting staff development and demonstrating strong leadership skills.
• Demonstrating respect and high ethical standards while acting as an ambassador for the business.

We currently have a vacancy for a full-time, permanent Environmental, Health & Safety Manager within the SHEQ department to support and build on the company’s success and growth. The EHS Manager – London & South is responsible for leading and maintaining high standards of Environmental, Health & Safety compliance across the regional portfolio, encompassing Security and Cleaning operations.

Please send applications with your CV to tc@samsic.uk

You will have:

• NEBOSH General Certificate in Occupational Health & Safety (or equivalent).
• Minimum Level 3 qualification in Literacy and Numeracy, or equivalent.
• Minimum Level 3 proficiency in Microsoft 365 applications (Word, Excel, Outlook, Teams).
• Strong legal awareness and working knowledge of relevant UK Health & Safety legislation, HSE guidance, and applicable Acts of Parliament.
• Proven experience conducting and reviewing Risk Assessments and Method Statements (RAMS) within a multi-site environment.
• Strong initiative with the ability to work proactively and independently across a geographically diverse region.
• Ability to actively involve and engage others, encouraging collaboration and ownership of EHS responsibilities at all levels.
• Commitment to continuous self-development, maintaining professional competence and staying up to date with legislative and industry changes.
• High level of self-confidence, enabling effective decision-making and constructive challenge of unsafe practices.

This position involves:

• Leading the delivery of EHS compliance across the London & South region, ensuring consistently high standards throughout the portfolio.
• Acting as the regional EHS subject matter expert, providing practical advice, guidance, and solutions to operational and client-facing teams.
• Planning, conducting, and managing Environmental, Health & Safety audits across the region.
• Allocating, tracking, and closing corrective actions and EHS interventions within agreed timescales.
• Ensuring all Risk Assessments, Method Statements (RAMS), Health & Safety manuals, training materials, and site documentation are accurate, up to date, and compliant with ISO standards and site-specific requirements.
• Overseeing regional chemical safety management, ensuring full compliance with COSHH regulations and ISO 45001 requirements.
• Coordinating and overseeing investigations of all accidents, incidents, and near misses across the region.
• Producing and presenting monthly EHS performance reports, including SLIs, Health & Safety metrics, and data.
• Providing EHS support and coordination for all external audits, including ISO 45001 and ISO 14001.

Deadline: Friday 6th February 2026

Internal Vacancy: Environmental, Health & Safety Manager

We currently have a vacancy for a full-time, permanent Head of SHEQ within the SHEQ department to support and build on the company’s success and growth. The Head of SHEQ is responsible for providing strategic leadership and expert guidance on all aspects of Safety, Health, Environment, and Quality across Samsic UK. Reporting directly to the CEO, the role will lead the development of a strong SHEQ culture, promote positive behaviours at all levels of the organisation, and ensure full compliance with UK legislation, industry standards, and best practice.

Please send applications with your CV to tc@samsic.uk

You will have:

• High levels of initiative, integrity, and leadership.
• Excellent ability to involve and engage people.
• Strong focus on continuous self-development.
• Self-confidence and a proactive approach.
• Excellent communication skills at all levels of the business.
• A strong quality-conscious mindset.
• Ability to maintain self-control during potentially difficult situations.
• Excellent relationship management skills across all levels of the organisation.
• NEBOSH Diploma (or equivalent Level 6 qualification in Occupational Health & Safety).
• NEBOSH Fire Safety / Fire Risk Management qualification.
• Demonstrable leadership in the design, implementation, and continual improvement of ISO 9001:2015, ISO 45001:2018, and ISO 14001:2015 management systems at an organisational level.
• Professional membership of IOSH or equivalent.
• Extensive experience operating as a senior SHEQ leader, preferably within facilities management, cleaning, or other multi-site, operationally complex environments.

This position involves:

• Defining and leading the SHEQ strategy, vision, and direction across the business, aligned to corporate objectives and reporting directly to the CEO.
• Acting as a senior leader and champion for SHEQ, embedding positive health, safety, environmental, and quality behaviours across all levels of the organisation.
• Providing expert leadership on UK health, safety, environmental, and quality legislation, including the Health and Safety at Work etc. Act 1974 and associated regulations.
• Ensuring full compliance with statutory reporting requirements, including RIDDOR, and acting as the accountable lead for notification, investigation, recording, and follow-up of reportable incidents.
• Leading the investigation of serious incidents, near misses, dangerous occurrences, and non-conformances, ensuring robust root cause analysis and delivery of corrective and preventative actions.
• Overseeing the management of all SHEQ-related claims, including employer’s liability, public liability, and client claims.

We currently have a vacancy for a full-time, permanent IT Service Analyst based in our Coventry office to support and build on the company’s success and growth.

You will have:

• 6–12 months’ experience working in an IT Service Desk support function.
• Ability to work well under pressure and use initiative.
• Excellent interpersonal skills: diplomatic and able to inspire user and employee confidence.
• A passion for delivering first-class, customer-centric IT service to our internal customer base.
• Good understanding of ITSM and ITIL (or equivalent) is desirable.
• Basic understanding of cyber security.
• Good knowledge of M365, M365 Admin, and Windows, including user administration (or transferable skills).
• Experience managing hardware running the following OS: Windows 10, ChromeOS, iOS.
• Knowledge of Microsoft-based operating systems and Android/iOS.

This position involves:

• Providing support for end-user applications (e.g., M365, Microsoft Office, in-house/industry-specific apps).
• Troubleshooting application issues and errors.
• Providing support for M365/Active Directory & operating systems (Windows/Android/iOS).
• Logging and categorising incoming support requests.
• Providing first-level/second-level support and troubleshooting.
• Handling user requests for IT services (e.g., password resets, account creation, software installations, hardware procurement).
• Updating and maintaining the knowledge base with articles and solutions to common issues.
• Creating and tracking IT asset records in our Asset Management database (hardware, software, licences, etc.).
• Generating reports on incident volume, resolution times, and other metrics.
• Onboarding new users and providing IT orientation.
• Participating in IT projects and initiatives.
• Adhering to IT security policies and procedures.

You will have:

• Good IT skills.
• Good numeracy skills.
• Excellent communication skills.
• Good attention to detail.
• Ability to work alone and as part of a team.
• Flexible working hours tailored around the needs of the business.
• Preferably multi-site contract management experience within the cleaning industry.

This position involves:

• Overseeing and managing key client accounts within the company.
• Developing strong relationships with clients, understanding their needs and objectives, and aligning the company’s products and services to meet those requirements.
• Monitoring and evaluating performance metrics, ensuring alignment with strategic objectives.
• Checking and ensuring delivery of a high-quality service.
• Developing opportunities to grow the business.
• Liaising with managers, sales teams, and operational personnel on a regular basis.
• Actively supporting staff development and demonstrating strong leadership skills.
• Demonstrating respect and high ethical standards while acting as an ambassador for the business.

You will have:

• Experience in payroll administration or a similar role.
• Strong attention to detail and accuracy in data processing.
• Proficiency in Microsoft Excel, including formulas, pivot tables, and data analysis.
• Ability to handle confidential information with professionalism.
• Excellent organisational and time-management skills.
• Familiarity with UK payroll legislation and compliance requirements.
• Experience with payroll software systems.
• Willingness to work towards recognised payroll qualifications.

This position involves:

• Processing starters, leavers, and contract amendments, ensuring data is accurately recorded in the payroll system.
• Processing statutory payments, including Statutory Sick Pay (SSP), Statutory Maternity Pay (SMP), and other statutory entitlements.
• Running payroll for approximately 4,000 employees, ensuring accuracy and timeliness.
• Maintaining employee records, including personal details, bank details, and tax codes.
• Ensuring compliance with relevant payroll laws, regulations, and company policies.
• Supporting audits and producing accurate reports for internal and external stakeholders.
• Responding promptly to payroll-related queries from employees, providing clear and accurate information.
• Using Excel and payroll software to manage, analyse, and reconcile payroll data.
• Performing data checks to ensure accuracy and integrity.
• Contributing to process improvements within the payroll function.
• Assisting with the implementation of new systems or software updates.
• Taking advantage of company-sponsored opportunities to gain payroll qualifications.

You will have:

• Analytical thinker with a hands-on approach.
• Resilient and adaptable to change in a fast-paced environment.
• Commercially astute with a focus on value creation.
• Collaborative mindset with strong relationship-building ability.
• Passion for problem solving and conflict resolution.
• Minimum of 3 years’ experience in a procurement or supplier-facing role.
• Proven track record of managing suppliers and delivering cost savings.
• Strong background in contract management and performance frameworks.
• Proficient stakeholder engagement and influencing skills.
• Intermediate M365 skills.
• Experience in greenfield procurement environments (building processes from scratch).
• Exposure to ESG integration and sustainable procurement practices.
• Familiarity with Facilities Management service categories (cleaning, maintenance, security, waste management).

This position involves:

• Supplier performance: Holding monthly meetings with preferred suppliers to measure KPIs, collate feedback from operational teams, act as an escalation point, create performance dashboards, and manage end-to-end escalation and performance improvement plans.
• Supplier due diligence and record management: Ensuring supplier details are up to date, issuing and collating annual supplier questionnaires (diversity, social value, sustainability), and performing credit checks on business-critical suppliers.
• Contract management: Collating supplier contracts, maintaining the contract database, identifying contract leakage, managing terminations and mobilisations, ensuring commercial terms are met, and supporting operational teams with supplier queries.
• Commercial control: Driving cost savings through consolidation under preferred suppliers, ensuring delivery against agreed commercial terms, and identifying in-contract savings via efficiencies, supplier initiatives, or technology.
• Supplier development: Delivering annual supplier plans and projects, identifying opportunities and efficiencies, addressing root causes of recurring service issues, reviewing sourcing strategies (insourcing vs outsourcing), and developing standardised processes to improve consistency and efficiency.
• General procurement support: Supporting contract renewal negotiations and deputising for the Head of Procurement when required.

Deadline: Friday 16th January 2026

Internal Vacancy: Supplier Relationship Manager

For a full job description, please email Rebecca.Stockton@samsic.uk.