Case Study

Equinix

Data Centre & Critical Infrastructure Cleaning

Estate Overview

Partner since February 2024
15 UK sites
Services include specialist data centre cleaning, office cleaning, grounds maintenance and window cleaning

Equinix operates highly sensitive data centres supporting global IT infrastructure. Cleaning within these environments is not cosmetic, it is directly linked to operational uptime and risk management.

The Procurement Challenge

Equinix required a provider capable of:

Delivering intensive anti-static cleaning within live data halls
Eliminating dust and contamination risks without damaging equipment
Reducing downtime and operational disruption
Improving efficiency and cost control
Mobilising quickly across multiple sites

Dust accumulation in data centres can compromise cooling systems and hardware reliability. Cleaning teams must work around active servers, lift raised floors and ceiling panels, and operate without introducing static or moisture risk.

Mobilisation timelines were also critical. Standard transitions typically run over 60 days, yet Equinix required an accelerated and controlled implementation.

The Delivery Model

Samsic implemented a specialist, technology-led cleaning approach tailored to critical infrastructure environments:

Water-minimal, anti-static cleaning methods within data halls
Use of anti-static cloths and controlled microfibre systems
Pulse mop systems to eliminate excess water risk
Backpack vacuum systems to reduce cabling hazards and improve efficiency

Mobilisation was completed within 30 days, significantly reducing transition time while maintaining compliance and service continuity.

A structured governance model was introduced, supported by ECAT digital auditing, enabling real-time visibility of performance standards and rapid issue resolution.

Technology & ESG Integration

To improve operational efficiency while maintaining standards, Samsic introduced:

Sensor-led cleaning deployment, allowing resources to respond to actual usage rather than fixed schedules
Toucan Eco Active, produced on-site using water, salt and electrolysis, reducing chemical reliance while maintaining disinfectant performance
Reduction in chemical usage by up to 85% in office environments
Minimised water use in sensitive data environments

These measures improved cost control while aligning with sustainability objectives, without compromising technical safety.

Measurable ESG & Efficiency Impact

Mobilisation delivered in 30 days rather than standard 60

Contract expansion to include additional services (PA coordination, building maintenance discussions)

Improved cleaning efficiency through technology deployment

Reduced chemical usage in office areas

Enhanced transparency through digital auditing

Measurable Outcome

Mobilisation delivered in 30 days rather than standard 60
Contract expansion to include additional services (PA coordination, building maintenance discussions)
Improved cleaning efficiency through technology deployment
Reduced chemical usage in office areas
Enhanced transparency through digital auditing